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If you have any questions, you can contact our support team.

Please note that our office hours are from 10am to 6pm, Monday to Friday, AEST time. Thanks for your patience in our response; we promise to get back to you as quickly as we can.

FAQ'S

Are these trainings in-person?

All of our courses available through The Centre for Healing are delivered online. They can be accessed from anywhere in the world from your phone, laptop or computer. They are self-paced, which means you can start and complete them in your own time.

What qualifications do the trainers have?

You can find out more about the trainers and The Centre for Healings mission here About us.

How can I access the courses?

Click on the course you are interested in, and it will take you to the checkout page. Once you have created an account and made a payment (if it is a paid course), you will be emailed your login details and instructions for accessing your course.

I am having trouble accessing my course!

If you are having trouble accessing your course, please check the following before reaching out to our team.

Check your junk mail for your login details, these would have been sent at the time of purchase.
If you are having technical issues, refresh your browser or try accessing the course from a different device.
If you have taken a payment plan, and more than 4 tries to deduct funds have been dishonoured, then our system automatically withdraws your access from the course/s purchased under that payment plan. If you're having trouble paying, please communicate with us when you receive the emails to avoid this.

Terms and Conditions

Service Agreement

These trainings are based on years of personal experience, client sessions, alternative therapy training, and independent research. It is considered to be outside of mainstream medical treatment. By agreeing to this training, you understand that the trainers are not medical professionals and RCT (Root-Cause Therapy), EP (Embodied Processing), TIC (Trauma-Informed Certificate for Coaches), TIMC (Trauma-Informed Manifestation Coaching) and the Trauma-Informed Meditation Facilitation Training are not for the diagnosis, treatment, prevention, or cure of any condition or disease. Taking this training and receiving certification does not make you a medical professional. You agree to not advertise, give advice, or work with clients outside of your scope of practice unless you are also a medical professional. The Centre for Healing takes no responsibility for any decisions made based on the information provided in the trainings and encourages students to seek alternative opinions and support when making important decisions. The information and techniques in this training are based on the evolving field of somatic therapy, neuroscience, NLP and are in accordance with Australian laws. The language and content within this training may vary based on laws in different countries or states. A safe community for students to practice and receive support is provided. The Centre for Healing and its trainers do not guarantee any business, therapeutic or personal outcome for every person and strongly advises to consult with a medical professional if experiencing any physical, medical or ongoing psychological issues.

Refunds/Cancellation Policy

At The Centre for Healing, every training we offer is created with deep care, lived experience, and a commitment to integrity - both for our students and our trainers. To honour this, we are unable to offer refunds once enrolment has been completed.

When you join a course, your payment directly supports the trainers, facilitators, and the team who contribute their energy and expertise to bring this work to life. Many of our trainers are compensated at the time of enrolment, which means we have already allocated funds to honour their valuable time and contribution.

By enrolling, you are agreeing to our terms and conditions, including the completion of any chosen payment plan. Payment plans cannot be paused or cancelled once initiated.

We sincerely thank you for your understanding and for honouring the energetic and practical exchange that allows us to continue sharing this work with the world.