SUPPORT

Need Support?

Any questions that you have, you can contact our support team. Please note that our office hours are from 10am-6pm, Monday to Friday AEST time. Thanks for your patience in our response.

FAQ'S

Are these trainings in-person?
All of our courses available through The Centre for Healing are delivered online. They can be accessed from anywhere in the world from your phone, laptop or computer. They are self-paced, which means you can start and complete them in your own time.

What qualifications do the trainers have?
You can find out more about the trainers and The Centre for Healings mission here About us.

How can I access the courses?

Click on the course that you are interested in, and it will take you to the checkout page. Once you have created an account and made a payment (if a paid course) then you will be emailed your login details of how to access your course.

I am having trouble accessing my course!
If you are having trouble accessing your course, please check the following before reaching out to our team. 
1. Check your junk mail for your login details, these would have been sent at the time of purchase. 
2. If you are having technical issues, refresh your browser or try accessing the course from a different device.
3. If you have taken a payment plan, and more than 4 tries to deduct funds have been dishonoured then our system automatically withdraws your access from the course/s purchased under that payment plan. If you're having trouble paying please communicate with us when you receive the emails to avoid this. 

 

Terms and Conditions



Service Agreement
These trainings are based on years of personal experience, client sessions, alternative therapy training, and independent research. It is considered to be outside of mainstream medical treatment. By agreeing to this training, you understand that the trainers are not medical professionals and RCT (Root-Cause Therapy), EP (Embodied Processing), TIC (Trauma-Informed Certificate for Coaches) and TIMC (Trauma-Informed Manifestation Coaching) are not for the diagnosis, treatment, prevention, or cure of any condition or disease. Taking this training and receiving certification does not make you a medical professional. You agree to not advertise, give advice, or work with clients outside of your scope of practice unless you are also a medical professional. The Centre for Healing takes no responsibility for any decisions made based on the information provided in the trainings and encourages students to seek alternative opinions and support when making important decisions. The information and techniques in this training are based on the evolving field of somatic therapy, neuroscience, NLP and are in accordance with Australian laws. The language and content within this training may vary based on laws in different countries or states. A safe community for students to practice and receive support is provided. The Centre for Healing and its trainers do not guarantee any business, therapeutic or personal outcome for every person and strongly advises to consult with a medical professional if experiencing any physical, medical or ongoing psychological issues.

Refunds/Cancellation Policy
To protect our intellectual property and the trainers, we do not offer refunds on any of our courses. We trust that we attract students of high integrity. We believe that if you have felt drawn to enrol into a training, there is always a learning/lesson, whether it was in the training or within the process of obtaining the training. We also cannot cancel or pause a payment plan which you have committed to, once agreed to by enrolling. We thank you for your understanding. 

Payment Plans
If you enter into a payment plan, all amounts are due and payable for the duration of the payment plan. We cannot cancel, pause or defer your repayments. We are taking on the risk by financing it for you and letting you pay over time, please respect the commitment.